• Accountability

How Leaders Can Improve Both Team and Individual Accountability

The term “Accountability” has grown in popularity in the workplace over the last few years. And with many teams working remotely (at least part time) for the foreseeable future, accountability and responsibility are becoming increasingly important. But what exactly do we mean by “accountability”? Namely, we are all responsible for our actions, ownership of tasks, attitude, behavior, and decision-making. If accountability is part of a workplace culture, you can expect an increase in morale, productivity, and commitment to work. (No, really!) Employees who take pride in their work, who see how they are an integral part of the team, want

Leadership and Decision Making – 6 ways to make better, faster decisions

Making wrong decisions can be deadly. You could lose clients, or your reputation could take a nosedive, or you could literally go out of business. To make good decisions in a business, you need to have a culture of quality that permeates every aspect of business. This way, decision-making can be carried out with minimal risk and maximum reward. In spite of the importance of making high-quality decisions, the reality is that some small businesses make poor choices. The reasons for this are varied. For example, they may be under pressure to make a quick decision without having all the

  • Hybrid Teams Image

Leadership and Hybrid Teams – transitioning from the temporary to the permanent

Even though remote work isn't a new concept, the forced transition to it has been difficult for some companies. And while some companies are eager to return to in-person collaboration, others are finding they prefer having remote flexibility. But what if you could have the best of both worlds? More than half of employees prefer to work remotely at least three days per week, according to a recent study by McKinsey. More and more workers are choosing to work from home and businesses are seeing the benefits of a hybrid team model. However, the challenge for many businesses is how

Culture in Family Businesses – Dynamic or Disastrous?

Never put business before family. ~ Walt Disney Family businesses have the potential to provide employees with a sense of belonging and community. Thus, creating a different kind of loyalty that many employees simply don’t experience at other companies. While this seems like it could be a recipe for success, it comes with its own set of challenges that many companies never have to face. Despite their importance to the global economy and their prevalence across industries, family businesses can be just as susceptible to problems as non-family businesses. One of those issues is cultural. Family businesses can be trickier

Succession Can Be Successful!

Family businesses represent a significant component of the American economy. Approximately 90% of businesses in the United States are family-owned. Many of these family businesses are successful and have been operated successfully within families for several generations. However, as with any business that is passed down from one generation to another, some do not survive for various reasons, including lack of cohesive succession planning. How often have you asked a business owner this question: "Who will take over when you retire?" Their response may be something like, "Well, we'll cross that bridge when we come to it." This is the

Family Businesses – Powerful, Thoughtful, Innovative

We family businesses make up about 90% of American businesses, according to the US Bureau of the Census. We are responsible for 60% of the US employment and over half (57%) of the Gross National Product! A family business is classified as a company with two or more family members in leadership roles, and in which the family retains a majority of the ownership or control of the business. Some family-owned businesses employ just a few people, others employ thousands, and into Fortune 500 companies. So, I thought I’d share some of family business statistics! Family Businesses Are: Family-owned businesses

  • EOS Life

Are You Getting What You Want from Your Business?

As a Professional EOS(R) Implementer I help companies and their leadership teams get what they want from their business.  What does that mean, exactly?  How does your company look?  When you walk in, do you see people smiling, helping each other, getting their work done on time and well? Do you see people excited about hitting or beating their “numbers” (their KPIs, their metrics, their goals)? Do you see profitability? Do you see people “doing what they love, with the people they love, making a significant difference, being compensated appropriately, with time to pursue their other passions?” Or, do you

  • Process Image

Ah, the Benefits of Processes!

What's the difference between an entrepreneur who's flourishing and one who's struggling? Why do some businesses succeed while others fail? It's not just luck; there are patterns—processes—that successful businesses follow. Process can be understood as the "how-to" of your business. This can be as general as an overall structure or framework that all employees are guided by, or as specific as the steps an individual employee must follow to complete their job well. It defines the steps taken to deliver on your vision. In any business, processes are what hold it all together as it helps us coordinate behavior and

Are You Playing Whack-A-Mole with Your Company Issues?

If you don’t have a handle on the fires (or issues) hitting your business daily, then you will get consumed by them!  I’m constantly telling my clients that they need to pause (pause from the fires, the immediate issues), look up and look out (see what’s coming so they can make better decisions now to mitigate more of the coming issues). When we’re so focused on all of the problems around us, we don’t have time to do anything else. We get exhausted. We get decision fatigue and that makes the bigger, more important, more strategic decisions harder to make. 

  • Scorecard

Scorecard Data – Your Course Correction Tool

  “The goal is to turn data into information, and information into insight.” – Carly Fiorina, former executive, president, and chair of Hewlett-Packard Co.   There’s been so much talk about big data this past decade – and yet, unless you can afford the big data software, many of us small and mid-sized companies have lots of data and are just trying to figure out what to do with it! Or, on the opposite side of the spectrum, many entrepreneurs don’t have much data they’ve collected at all. Both sides of the coin are unhelpful. Here’s what we teach in EOS,